Ordering Studio Artesania Digital Products
All
our tutorials/e-books/print is
professionally formatted documents delivered to you in the form of a PDF file.
No physical paper document will be mailed. The file can be read on any
computer, laptop, phone, or another digital
device such as a tablet, iPad, or Kindle. Most modern devices include
software which will automatically display your tutorial. If not, you can find a
free PDF reader here: Adobe Acrobat Reader.
Your
tutorial/e-book/print is formatted so that it can easily be printed out. Though
note that some of our tutorials/e-books are quite long and may use quite a lot
of ink and paper. If you have a tablet, it’s very easy to read these
tutorials/e-books right at your workspace.
Most
of our tutorials/e-books include a table of contents with links to the various
sections. They have detailed instructions and contain many tips and tricks
throughout.
Delivery
After
we have successfully received your payment, you
will immediately receive an automated
email with the details of your order, including links to download your
tutorials/e-books/prints. You can access it anywhere, immediately, without
having to wait for the mailman. If you don’t see one within a few minutes, check your spam
folder. If
you do not receive an email during 24 hours, please contact us with your order
number.
After you download your tutorial,
make sure you save the file in a known place on your computer so you can find
it again.
Recent version
You
can also get the most recent version of your tutorial/e-book/print anytime from
your account. Just go to My Account, log in, and you’ll see your complete order
history with links to download your tutorials/e-books/prints. If you lose your
file, don’t worry, just go to My Account where you can download another copy.
Dysfunctional download
If
your tutorial seems to be corrupted and cannot be opened, delete the file and
download it again. That will usually fix it.
If your download link isn’t working,
go to My Account and download from there. If that isn’t working, then the issue
is most likely with your connection or device. Try downloading from a computer
on a fast internet connection. That nearly always solves the problem.
Cancellations, returns & exchanges
Copyright & Ownership
All
products are the property of Studio
Artesania by Andrijana Katavić and protected under copyright. For more details,
see our Copyright Policy.